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Philosophy
History
Our Location
Custom Capability
Call Us

 

Philosophy

Our Philosophy:  You can sum it up in three words – Quality, Value and Service.

 

Quality:  We stand behind every chair we make. As a small company in a competitive market, we can’t afford to do any less. In addition to their sturdy build and versatile designs, our chairs look great and enhance any space they occupy. The degree of customization we offer means you get exactly the look you want in the products you need to accommodate every user.

 

Value:  Our chairs don’t just look good, the quality we build into them means they last years longer than industry norms. Our chairs are known for their strength and durability in any application. Many of our customers have Westin-Nielsen chairs that have been in continuous daily use for over 15 years. That’s value.

 

Service:  “We think you should be able to try a chair before you buy it” We always look at things from your perspective, which leads to some obvious questions like that one. We know that we like to try things out first, so we make it easy for you to test a Westin-Nielsen chair. We maintain an extensive collection of samples in our network of independent representatives. If what you want isn’t close at hand, we’ll send you one direct from the factory.

 

And that’s how we do things. Whether you’re requesting samples, customizing an order, or receiving our products, we think a few steps ahead to make the process as easy for you as possible and we’re ready with solutions to any special challenges.

 

It Works:  In 2009, a down year when most of our industry reported sale declines, Westin-Nielsen’s sales increased by 11%. That tells us people recognize a good thing when they see it.

 

 

History

Westin-Nielsen has earned a reputation for making high quality chairs and tables for over 60 years. In that time the company has changed to meet the needs of commercial seating customers. Since 2003, new ownership from NWN, Inc. has given the company renewed focus on products and reaching out to customers throughout the United States. (Checkout our Roadshow for details.) What hasn’t changed is our commitment to provide the best quality and best looking chairs at the best value and with the best service possible.

 

 

Our Location

Small Town Service with Big City Talent

Our headquarters and manufacturing facility are located in White Bear Lake, Minnesota. This location offers the best of both worlds; small-town craftsmanship and attention to customer service, with easy access to the vibrant, design-oriented cities of Minneapolis and St. Paul.

 

 

Custom Capability

Every chair at Westin-Nielsen is custom built. Your choice of finish and fabric allow you to put your unique stamp on every design we offer. We welcome your inquiries about special modifications and design changes. We actually like finding solutions to the challenges our customers bring us.

 

 

Call Us

If you don’t see what you need, or you have an idea for a change or adaptation, let us know. We enjoy hearing from you and pledge that your call will be answered by a real person during our business hours, and that we’ll have an answer back to you within 24 hours – often the same day.  We hope to hear from you soon at 1-800-626-1234.